Shipping & Returns
Shipping Policy
We currently shipping to the Contiguous United States.
In order to ensure that your frozen seafood arrives in pristine condition, all of our orders are packed with dry ice and shipped either Fed-Ex Standard overnight, Fed-Ex 2 day, or Fed-Ex home delivery services.
Fed-Ex Standard overnight delivery services are scheduled to arrive by 3:00pm on your scheduled delivery day.
Fed-Ex 2 day services are scheduled to arrive within two days from your ship day.
Fed-Ex Home Delivery services are scheduled to arrive within one to three days of your ship day, based upon the designated shipping chart for your state which is located after the shipping window table below.
All Landry's Kitchen orders are shipped out Monday-Thursday with cut-off times as follows:
| Order Day | Order Time | Ship Day | Delivery Day- Overnight Service |
Delivery Day- Fed-Ex 2 day |
Delivery Day- Home Delivery Service |
| Monday | Before 2:00 pm | Monday | Tuesday | Wednesday | By Thursday |
| Monday |
2:00pm12am |
Tuesday | Wednesday | Thursday | By Friday |
| Tuesday | Before 2:00 pm | Tuesday | Wednesday | Thursday | By Friday |
| Tuesday | 2:00pm12am | Wednesday | Thursday | Friday | By Saturday |
| Wednesday | Before 2:00 pm | Wednesday | Thursday | Friday | By Saturday |
| Wednesday | 2:00pm-12am | Thursday | Friday | Saturday | By Sunday |
| Thursday | Before 2:00 pm | Thursday | Friday | Saturday | By Sunday |
| Thursday | 2:00pm-12am | Monday | Tuesday | Wednesday | By Thursday |
| Friday | 24 hours | Monday | Tuesday | Wednesday | By Thursday |
| Saturday | 24 hours | Monday | Tuesday | Wednesday | By Thursday |
| Sunday | 24 hours | Monday | Tuesday | Wednesday | By Thursday |
We cannot deliver to P.O. Boxes or A.P.O. or F.P.O. addresses.
SHIPPING RATES BY STATE
| LA, TX | Seafood Weight | Transit Time | Shipping Expense |
| Fed-Ex Home Delivery | Up to 10 lbs. | 1 to 2 days | $19.99 |
| Fed-Ex Home Delivery | 10.1 to 20 lbs. | 1 to 2 days | $24.99 |
| Fed-Ex Home Delivery | 20.1 lbs. To 30 lbs. | 1 to 2 days | $29.99 |
| Fed-Ex Overnight | Up to 10 lbs. | Next day delivery | $29.99 |
| Fed-Ex Overnight | 10.1 lbs. To 14 lbs. | Next day delivery | $39.99 |
| Fed-Ex Overnight | 14.1 lbs. To 20 lbs. | Next day delivery | $54.99 |
| Fed-Ex Overnight | 20 lbs. To 30 lbs. | Next day delivery | $69.99 |
| AL, AR, MS, OK | Seafood Weight | Transit Time | Shipping Expense |
| Fed-Ex Home Delivery | Up to 10 lbs. | 1 to 2 days | $19.99 |
| Fed-Ex Home Delivery | 10.1 to 20 lbs. | 1 to 2 days | $24.99 |
| Fed-Ex Home Delivery | 20.1 lbs. To 30 lbs. | 1 to 2 days | $29.99 |
| Fed-Ex Overnight | Up to 10 lbs. | Next day delivery | $49.99 |
| Fed-Ex Overnight | 10.1 lbs. To 14 lbs. | Next day delivery | $69.99 |
| Fed-Ex Overnight | 14.1 lbs. To 20 lbs. | Next day delivery | $79.99 |
| Fed-Ex Overnight | 20 lbs. To 30 lbs. | Next day delivery | $99.99 |
| CO, FL, GA, IA, IL, IN, KS, KY, MO, NE, NM, OH, TN | Seafood Weight | Transit Time | Shipping Expense |
| Fed-Ex Home Delivery | Up to 10 lbs. | 2 to 3 Days | $24.99 |
| Fed-Ex Home Delivery | 10.1 to 20 lbs. | 2 to 3 Days | $29.99 |
| Fed-Ex Home Delivery | 201 lbs. To 30 lbs. | 2 to 3 Days | $34.99 |
| Fed-Ex 2 Day | Up to 10 lbs. | 2 days | $34.99 |
| Fed-Ex 2 Day | 10.1 lbs. To 14 lbs. | 2 days | $39.99 |
| Fed-Ex 2 Day | 14.1 lbs. To 20 lbs. | 2 days | $49.99 |
| Fed-Ex 2 Day | 20 lbs. To 30 lbs. | 2 days | $69.99 |
| Fed-Ex Overnight | Up to 10 lbs. | Next day delivery | $59.99 |
| Fed-Ex Overnight | 10.1 lbs. To 14 lbs. | Next day delivery | $79.99 |
| Fed-Ex Overnight | 14.1 lbs. To 20 lbs. | Next day delivery | $89.99 |
| Fed-Ex Overnight | 20 lbs. To 30 lbs. | Next day delivery | $109.99 |
| AZ, CA, ID, MD, MI, MN, MT, NC, NJ, NV, ND, PA, SC, SD, UT, VA, WI, WV, WY | Seafood Weight | Transit Time | Shipping Expense |
| Fed-Ex 2 Day | Up to 10 lbs. | 2 days | $44.99 |
| Fed-Ex 2 Day | 10.1 lbs. To 14 lbs. | 2 days | $54.99 |
| Fed-Ex 2 Day | 14.1 lbs. To 20 lbs. | 2 days | $79.99 |
| Fed-Ex 2 Day | 20 lbs. To 30 lbs. | 2 days | $109.99 |
| Fed-Ex Overnight | Up to 10 lbs. | Next day delivery | $69.99 |
| Fed-Ex Overnight | 10.1 lbs. To 14 lbs. | Next day delivery | $89.99 |
| Fed-Ex Overnight | 14.1 lbs. To 20 lbs. | Next day delivery | $109.99 |
| Fed-Ex Overnight | 20 lbs. To 30 lbs. | Next day delivery | $129.99 |
| CT, DE, MA, ME, NH, NY, OR, RI, WA, VT | Seafood Weight | Transit Time | Shipping Expense |
| Fed-Ex 2 Day | Up to 10 lbs. | 2 days | $44.99 |
| Fed-Ex 2 Day | 10.1 lbs. To 14 lbs. | 2 days | $59.99 |
| Fed-Ex 2 Day | 14.1 lbs. To 20 lbs. | 2 days | $89.99 |
| Fed-Ex 2 Day | 20 lbs. To 30 lbs. | 2 days | $119.99 |
| Fed-Ex Overnight | Up to 10 lbs. | Next day delivery | $79.99 |
| Fed-Ex Overnight | 10.1 lbs. To 14 lbs. | Next day delivery | $109.99 |
| Fed-Ex Overnight | 14.1 lbs. To 20 lbs. | Next day delivery | $119.99 |
| Fed-Ex Overnight | 20 lbs. To 30 lbs. | Next day delivery | $139.99 |
SHIPPING PROMOTIONS
FREESHIP150 allows guests to receive free shipping on all pre-tax, product orders of $150 or more with Fed-Ex home delivery services and all Fed-Ex 2 day services on shipments that do not exceed 10 lbs.of product.
FREESHIP150 will remove up to $44.99 of shipping expenses from your cart at check out.
PACKAGING
Your products are individually wrapped or packaged in designated containers as noted in each item description page. They are then packed with dry ice in an insulated cooler to ensure optimum temperatures are achieved while your delivery is en route.
SHIPPING ACCURACY
Check your address carefully. Landry's Kitchen reserves the right to make corrections and will not honor credits if an address error is made. Upon delivery, your order should be checked in it's entirety. Any issues must be reported to landryskitchen@ldry.com within 24 hours of receipt of your package.
STORE YOUR ITEMS SAFELY
All Landry's Kitchen frozen items should be immediately placed in the freezer upon arrival. Reference the Seafood Care menu for storage, thawing procedures and shellfish preparation.
RETURN POLICY
Due to the perishable nature of our products, outside of shipping claims that are properly transmitted to landryskitchen@ldry.com as noted in the shipping accuracy section; returns are not accepted